Frequently Asked Questions
How many sizes do the gloves come in?
Currently, the glove is offered in both men's and women's standard large sizes.
How long does the battery last on a single charge?
Because of the active sensing and the variability of heating, usage time varies depending on the situation. In a lab setting, the batteries lasted an average of four hours of continuous heating.
How long does it take to charge the battery pack?
Charge times vary depending on the environment (altitude, temperature etc.). In a lab setting, batteries require an average of 1.5 hours to charge to full.
What is included in a Starter Kit?
The basic Starter Kit includes two Raynaud's Smart Gloves (one right and one left), two charge packs, one USB charger, and an instruction booklet.
Are the gloves touchscreen compatible?
Yes, the gloves' fingertips are touchscreen enabled. They work with most touchscreens (i.e. phones and tablets).
What is your return policy?
If you need to return an item purchased from Soletics, please contact us via phone or email at anytime. A full return, including purchase price and shipping, will be issued. See our complete Return Policy Terms.