Thank you for your interest in the products and services of Soletics. This Limited Warranty applies to physical goods, and only for physical goods, purchased from Soletics.
What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, Soletics will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
Soletics will either repair the good(s) purchased at no charge, using new or refurbished replacement parts; or replace the good(s) at no charge.
How long does the coverage last?
The Warranty Period for Physical Goods purchased from Soletics is 60 days from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 60 days from the date of replacement or repair, whichever is longer.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by: conditions, malfunctions or damage not resulting from defects in material or workmanship
What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.